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Site search doesn't work correctly

I know that there have been issues with this in the past, but I thought they were resolved.

On my site, osp.finance.harvard.edu, site search is not pulling up results appropriately. Often, "people" are at the top of results even when another item should be much higher. For example, we have a program income guidance page, but when I search for program income guidance, I primarily see staff profiles. Likewise, another popular site page is called Sponsored Expenditures Guidelines, but when I search for sponsored expenditures guidelines, I again see staff profiles first.
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